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Executive team reviewing business analytics dashboards in a modern office
Business Systems

Build the System Your Business Needs.

Choose a business system, customize what your company needs, and let VeloGrid Labs handle the technology, integrations and implementation.

Configure Your Solution Talk to VeloGrid on WhatsApp

We don't sell websites or automations. We build complete business systems that help companies launch, grow and scale.

Sales team reviewing a customer pipeline together
From $1,500

Lead-to-Customer System

Turn enquiries into paying customers

Who it's for

Businesses that get enquiries but lose them to slow or manual follow-up.

The problem it solves

Enquiries arrive from everywhere, follow-up is manual, and good leads go cold before anyone replies.

What the system handles

  • Capturing enquiries from every channel
  • Qualifying and routing them to the right person
  • Automatic follow-up until the customer responds
  • Booking, payment and handover

Main components

Website & landing pagesLead captureCRMCommunicationAutomationBookingPaymentsDashboard

Expected outcome

More enquiries become customers, with far less chasing.

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Colleagues coordinating work on project and approval boards
From $2,000

Business Operations System

Replace manual work with clean workflows

Who it's for

Teams running the business on spreadsheets, chat threads and memory.

The problem it solves

Work is repeated, approvals stall, and important things get missed because nothing is connected.

What the system handles

  • Requests, approvals and internal forms
  • Task and project coordination
  • Documents and records in one place
  • Automatic notifications and reporting

Main components

Customer recordsWorkflowsAutomationNotificationsReporting

Expected outcome

The business runs to a process instead of to memory.

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Consultant welcoming a new client during onboarding
From $1,800

Customer Experience System

A calm journey from enquiry to delivery

Who it's for

Businesses whose customer journey feels messy after the sale.

The problem it solves

Onboarding is improvised, clients chase for updates, and every project starts differently.

What the system handles

  • Enquiry, booking and payment in one flow
  • Automated onboarding and welcome steps
  • A client workspace for documents and updates
  • Feedback and review collection

Main components

BookingPaymentsOnboardingClient commsClient workspace

Expected outcome

Every customer gets the same confident, professional experience.

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Executive reviewing KPI dashboards on screen
From $2,500

Business Intelligence System

Decisions backed by real numbers

Who it's for

Leaders making decisions on gut feel because the numbers are scattered.

The problem it solves

Data sits in different tools, reporting is manual, and nobody agrees on the figures.

What the system handles

  • Pulling data from your CRM, operations and payments
  • Live KPI dashboards by team and by leader
  • Scheduled reports and alerts

Main components

DashboardsKPIsData pipelinesReporting

Expected outcome

One agreed set of numbers, updated automatically.

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Team using AI assistance alongside everyday business tools
From $2,500

AI Business System

AI handles the repetitive first mile

Who it's for

Businesses buried in repetitive enquiries, admin and drafting work.

The problem it solves

Skilled people spend hours answering the same questions instead of doing paid work.

What the system handles

  • AI reception and first response
  • Lead qualification before a human steps in
  • Support answers from your own knowledge
  • Clean escalation to your team

Main components

AI assistantChannelsCRM syncAutomated actionsHuman escalation

Expected outcome

Instant responses around the clock, with people handling the exceptions.

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Retail team packing online orders in a stockroom
From $2,200

E-commerce System

Sell online without the operational mess

Who it's for

Retail and product businesses selling online or ready to start.

The problem it solves

Orders, stock, payments and customer messages live in separate places and never agree.

What the system handles

  • Product catalogue and storefront
  • Checkout, payments and receipts
  • Orders, fulfilment and inventory
  • Customer accounts and post-purchase follow-up

Main components

StorefrontPaymentsOrder managementCustomer accountsFollow-upSales dashboard

Expected outcome

Every order flows from checkout to fulfilment without manual patching.

View details
Professional advisers meeting a client across a table
From $2,000

Professional Services System

From enquiry to engagement, properly run

Who it's for

Consultancies, law, accounting, engineering and advisory firms.

The problem it solves

Client intake, proposals, engagement admin and billing are all handled differently by every person.

What the system handles

  • Client intake and qualification
  • Proposals, agreements and approvals
  • Engagement records and documents
  • Client communication and reporting

Main components

IntakeClient recordsEngagementsBillingClient portal

Expected outcome

Every engagement is run the same professional way, start to finish.

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Estate agent showing a property to prospective buyers
From $2,200

Real Estate System

Listings, enquiries and viewings connected

Who it's for

Agencies and developers managing listings and buyer enquiries.

The problem it solves

Listings live in one place, enquiries in another, and viewings are arranged over chat.

What the system handles

  • Listing pages and property search
  • Enquiry capture and buyer matching
  • Viewing scheduling and reminders
  • Agent pipeline and reporting

Main components

ListingsBuyer enquiriesViewingsAgent pipelinePerformance

Expected outcome

Every enquiry reaches an agent, and every viewing is confirmed.

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Clinic reception team assisting patients
From $2,600

Healthcare System

Appointments and patient communication, handled

Who it's for

Clinics, practices and healthcare providers managing patient demand.

The problem it solves

Reception is overwhelmed with calls, no-shows are high, and records live across several tools.

What the system handles

  • Online appointment booking and rescheduling
  • Automated reminders and recalls
  • Intake forms before the visit
  • Secure patient communication

Main components

AppointmentsPatient intakeRemindersRecallsClinic reporting

Expected outcome

Fewer no-shows, a calmer front desk, better-prepared appointments.

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Leadership team planning a tailored business system
Custom quote

Custom Business System

Designed around how your business actually works

Who it's for

Businesses whose process doesn't fit any off-the-shelf product.

The problem it solves

Departments run disconnected tools, data is duplicated, and growth keeps adding complexity.

What the system handles

  • Discovery and system architecture
  • Custom application development
  • Integration with existing platforms
  • Training, rollout and long-term support

Main components

ArchitectureCustom buildIntegrationsAI where it paysReporting

Expected outcome

One connected system that matches your business instead of fighting it.

View details
Transparency

What's Included In Your Investment

Every VeloGrid Labs Business System is planned, designed, built, tested and delivered specifically for your business. You're investing in a complete business solution — not just software.

Consultant discussing business strategy with a business owner
01

Business Discovery & Strategy

Every project begins by understanding your business, identifying challenges, defining goals and planning the best solution before development starts.

Estimated value Included
Designer working on wireframes and user interface layouts
02

Solution Design

We design an intuitive, modern experience that reflects your business and provides an excellent customer journey.

Estimated value Included
Development team working across multiple monitors with code and dashboards
03

Development & Integration

This is where your Business System is built, integrated and connected with all selected tools and services.

Estimated value Included
Professional reviewing analytics dashboards and reports on a laptop
04

Testing & Quality Assurance

Every workflow, automation and integration is thoroughly tested before delivery to ensure reliability.

Estimated value Included
Professional monitoring a live deployment on a workstation
05

Deployment & Launch

Your system is securely deployed, configured and prepared for live operation.

Estimated value Included
Consultant guiding a client through an onboarding and training session
06

Training & Ongoing Support

We don't disappear after delivery. Every project includes onboarding, documentation and post-launch support.

Estimated value Included

Where Your Investment Goes

Not a pricing breakdown — a picture of the work involved in delivering a professional business system.

Planning & Strategy15%
Design20%
Development35%
Testing10%
Deployment10%
Training & Support10%
Packages

Why Do Packages Cost More?

Higher packages don't add price — they add scope. More features, more integrations, deeper customization and longer support all mean more expert hours behind your system.

Starter

Designed for businesses beginning their digital transformation.

Includes

  • Essential features
  • Standard integrations
  • Standard support
  • Standard delivery

Standard

Recommended

The balance most businesses choose — more capability, deeper automation.

Includes

  • Everything in Starter
  • Extended features & automations
  • Additional integrations
  • Priority support
  • Faster delivery

Premium

Complete implementation with deeper customization for demanding operations.

Includes

  • Everything in Standard
  • Custom-built modules
  • Advanced dashboards & reporting
  • Team training included
  • Extended support period

Enterprise

A fully customized ecosystem scoped and delivered with your team.

Includes

  • Everything in Premium
  • Multi-department rollout
  • Custom integrations & security
  • Dedicated consultant
  • Long-term partnership
Project journey

From order to ongoing support

Every engagement follows the same transparent path, so you always know what happens next and who is responsible for it.

  1. 01

    Order placed

    You submit your configured system.

  2. 02

    Project number generated

    PE-NEX-000XX

  3. 03

    Proposal created

    Scope, timeline and investment.

  4. 04

    Accept proposal

    Or request one revision.

  5. 05

    Choose payment

    Full or milestone based.

  6. 06

    Payment received

    Secure confirmation.

  7. 07

    Project activated

    AC-NEX-000XX

  8. 08

    Consultant assigned

    Your named point of contact.

  9. 09

    Welcome email

    Kick-off details and access.

  10. 10

    Discovery

    Deep dive into your operations.

  11. 11

    Development

    We build your system.

  12. 12

    Testing

    Quality checks with your team.

  13. 13

    Delivery

    Handover and training.

  14. 14

    Support

    Ongoing optimization.

Not sure which system fits your business?

Configure any system for a transparent estimate, or talk to a consultant and we'll scope it around your goals — no obligation.

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